How to manage crises on social media in 2021
Looking for How to manage crises on social media in 2021? Why you should consider this matter seriously? Let's get started. Social networks and the digital revolution have led to a radical change in communication and reputation management in companies. Nowadays it is totally normal for companies, professionals, and administrations to have a presence on social networks and use these channels to carry out their activity: promote products, be in contact with customers, serve the public, etc. But there are times when an unfortunate or misunderstood action (online or offline) can start a communication crisis for which we end up paying a high price in terms of credibility, reputation, respect, etc. Read Also: Top Fintech Companies and Startups in the World To avoid an online reputation crisis , one must bear in mind that prevention is better than cure. Repairing the reputation of a person or a company is much more expensive in time and money than a proactive prevention strategy. The